| Acoustic power emissions (active copy) |
6.6 B(A) |
| Acoustic power emissions (active, printing) |
6.8 B(A) |
| Acoustic pressure emissions |
61 dBA |
| Automatic document feeder capacity |
Standard, 35 sheets |
| Automatic paper sensor |
No |
| Bit depth |
24-bit |
| Blue Angel compliant |
No, please refer to the ECI (Ecolabel Comparison Information) document |
| Borderless printing |
Yes (up to A3/11 x 17-in) |
| Bottom margin (A4) |
3.3 mm |
| Cable included |
USB Cable: No |
| Camera phone supported |
Yes |
| Cartons per layer |
3 |
| Color |
Cement |
| Color copy capability |
Yes |
| Color or black |
Color |
| Color scanning |
Yes |
| Compatible Network Operating Systems |
Windows 11; Windows 10; macOS 11 Big Sur; macOS 12 Monterey; macOS 13 Ventura; macOS 14 Sonoma; Linux; Chrome OS |
| Compatible Operating Systems |
Windows 11; Windows 10; macOS 11 Big Sur; macOS 12 Monterey; macOS 13 Ventura; macOS 14 Sonoma; Linux; Chrome OS |
| Connectivity, standard |
1 Ethernet; 1 Hi-Speed USB 2.0 (device); 1 Wi-Fi 802.11 a/b/g/n/ac (dual band) |
| Control panel |
2.7" (6.86 cm) touchscreen control panel with color graphic display; LED indicator light (WiFi indicator); 3 buttons: (home, help,Back) |
| Copier settings |
Copies; Size; Quality; Lighter/Darker; Paper size; Resize; Paper Type; Two-sided; ID Copy, Collate; binding Margin; Enhancement; Crop; Copy preview |
| Copies, maximum |
Up to 99 copies |
| Copy reduce / enlarge settings |
25 to 400% |
| Copy resolution (black graphics) |
Up to 600 dpi |
| Copy resolution (black text) |
Up to 600 dpi |
| Copy resolution (color text and graphics) |
Up to 600 dpi |
| Copy speed black (best, A4) |
Up to 4 cpm |
| Copy speed black (best, letter) |
Up to 4 cpm |
| Copy speed black (ISO) |
Up to 18 cpm |
| Copy speed color (best, A4) |
Up to 4 cpm |
| Copy speed color (best, letter) |
Up to 4 cpm |
| Copy speed color (ISO) |
Up to 13 cpm |
| Copy speed note |
Copy speeds may vary depending on the type of document. |
| Count of layers in pallet |
6 |
| Country of origin |
China(B1H) |
| Digital sending standard features |
Scan to PC |
| Dimensions (W x D x H) |
22.9 x 17.5 x 12.1 in (Cleanout + OP tray not extended) |
| Display |
2.7" Capacitive Touchscreen CGD |
| Duplex printing |
Automatic (A4/Letter) |
| Duty cycle (monthly, A4) |
Up to 30,000 pages |
| Duty cycle (monthly, letter) |
Up to 30,000 pages |
| Duty cycle note |
Duty cycle is the maximum number of pages that can be printed in a month, but this page volume is not recommended on an ongoing basis. |
| Electromagnetic compatibility |
CISPR 32:2015+A1:2019/EN 55032:2015+A11:2020 Class B; CISPR 24:2010+A1:2015/EN 55024:2010+A1:2015; CISPR 35:2016/EN 55035:2017+A11:2020; EN IEC 61000-3-2:2019; EN 61000-3-2:2014; EN 61000-3-3:2013+A1:2019; FCC CFR 47, Part 15 Class B/ICES-003, Issue 7 Class B |
| Energy savings feature technology |
Schedule On and Schedule Off |
| Energy star certified |
No |
| Envelope Feeder |
No |
| Fax Memory Note |
Analog Fax not supported |
| Fax Polling |
No |
| Fax Remote Retrieval |
No |
| Fax Transmission Speed Note |
Analog Fax not supported |
| File Format Supported |
JPEG; PDF; TIFF |
| First page out black (A4, ready) |
As fast as 12 sec |
| First page out black (letter, ready) |
As fast as 12 sec |
| First page out color (A4, ready) |
As fast as 13 sec |
| First page out color (letter, ready) |
As fast as 13 sec |
| Functions |
Print, copy, scan |
| Geographic availability |
APJ; EMEA |
| Ink types |
Pigment-based (black and color) |
| Input capacity |
Up to 250 sheets (Tray 1: up to 250 sheets) |
| Instant ink |
Instant Ink eligible |
| Internal Storage |
Not Support |
| Junk fax barrier |
No |
| Left margin (A4) |
3.3 mm |
| Levels of grayscale |
256 |
| Mac compatible |
Yes |
| Manufacturer Warranty |
One-year limited hardware warranty with option to extend to 2 years with plus Offer. |
| Material Type for item |
FERT |
| Maximum dimensions (W x D x H) |
22.9 x 33.4 x 12.1 in (Cleanout + OP tray fully extended) |
| Maximum input capacity (4x6 photo) |
Up to 50 sheets |
| Maximum input capacity (10x15cm photos) |
Up to 50 sheets |
| Maximum input capacity (cards) |
Up to 50 sheets |
| Maximum Input Capacity (envelopes) |
Up to 30 envelopes |
| Maximum input capacity (labels) |
Up to 50 sheets |
| Maximum input capacity (photo paper) |
Up to 50 sheets |
| Maximum input capacity (sheets) |
Up to 250 sheets |
| Maximum Memory |
512MB |
| Maximum output capacity (cards) |
Up to 35 cards |
| Maximum output capacity (envelopes) |
Up to 25 envelopes |
| Maximum output capacity (photo paper) |
Up to 25 Asize sheets, Up to 20 Bsize sheets |
| Maximum output capacity (sheets) |
Up to 75 Asize sheets, Up to 50 Bsize sheets |
| Maximum print area |
297 x 431.8 mm |
| Media sizes supported |
Letter; Legal; Government Legal; Executive; Statement; 3 x 5 in; 4 x 6 in; 4 x 12 in; 5 x 5 in; 5 x 7 in; 8 x 10 in; L; Photo 2L; Envelope( #10, Monarch); Card (3 x 5 in, 4 x 6 in, 5 x 8 in); Tabloid(11x17 in) |
| Media sizes supported, key |
4 x 6 in; Letter; Legal; 11 x 17 in; Envelopes |
| Media sizes, custom |
3 x 5 to 11.7 x 17 in |
| Media types |
Plain Paper, Photo Papers, Matte Brochure or Professional Paper, Matte Presentation Paper, Glossy Brochure or Professional Paper, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Inkjet Hagaki, Plain Paper Thick, Plain Paper Light/Recycled |
| Media weight, recommended |
16 to 28 lb, bond |
| Media weight, supported |
9 to 66 lb bond (plain media) |
| Memory |
512MB |
| Memory Slots |
None |
| Minimum System Requirements |
Microsoft® Windows® 11, 10: 32-bit or 64-bit; 2 GB available hard disk space; Internet connection; Microsoft® Internet Explorer or Edge |
| Minimum System Requirements for Macintosh |
Apple® macOS v11 Big Sur, macOS v12 Monterey, macOS v13 Ventura; 2 GB HD; Internet required |
| Mobile printing capability |
Chrome OS; Apple AirPrint; Mobile Apps; Wi-Fi Direct Printing; app |
| Modem |
Not supported |
| Multitasking supported |
Yes |
| Network capabilities |
Yes, via built-in Ethernet, wireless 802.11a/b/g/n/ac |
| Network protocols, supported |
Supported Network Protocols configurations (IPv4, IPv6); DHCPv4, DHCPv6; DHCP options: 81/RFC4702/RFC4704, 12-Hostname; 44; SMTP client; LLMNR; Bonjour/mDNS; LP/ APIPA (Auto IP); NetBIOS/WINS; LPR/LPD; Port9100; DNS Resolver; SNMPv1/v2; Web Services Discovery; Web Services Print; Syslog; Firewall; SSL/TLS (HTTPS); Password-protected network Embedded Web server; Enable/disable network ports & device features, 802.1x wireless authentication (EAP-TLS, LEAP, and PEAP) & 802.1 Wired |
| Operating altitude |
10,000 ft |
| Operating humidity range |
20 to 80% RH |
| Operating system (supported note) |
Windows Server 2016 64-bit, Windows Server 2019 64-bit, Windows Server 2022 64-bit; Linux |
| Operating temperature range |
41 to 104ºF |
| Orderable supplies |
936 Black Original Ink Cartridge 4S6V2LN, 936 Cyan Original Ink Cartridge 4S6U9LN; 936 Magenta Original Ink Cartridge 4S6V0LN; 936 Yellow Original Ink Cartridge 4S6V1LN; EvoMore planned to be available April 2024: 936e EvoMore Black Original Ink Cartridge 4S6V6LN; 936e EvoMore Cyan Original Ink Cartridge 4S6V3LN; 936e EvoMore Magenta Original Ink Cartridge 4S6V4LN; 936e EvoMore Yellow Original Ink Cartridge 4S6V5LN |
| Output capacity |
Up to 75 sheets |
| Package dimensions (W x D x H) |
26.55 x 19.49 x 16.06 in |
| Package weight |
42.90 Ib |
| Page yield (set-up/inbox cartridges) |
~800 pages black, ~420 pages cyan, magenta, yellow composite |
| Pallet dimensions |
48 x 40 x 101.3 in |
| Pallet weight |
821 Ib |
| Paper handling input, optional |
No |
| Paper handling input, standard |
250-sheet input tray |
| Paper handling output, standard |
75-sheet output tray |
| Paper trays, maximum |
1 |
| Paper trays, standard |
1 |
| Plug and play |
Auto Wireless Connect; Smart Install |
| Power |
Input voltage: 100 to 240 VAC (+/- 10%), 50/60 Hz |
| Power consumption |
0.11 watts (Manual-Off), 4.67 watts (Standby), 1.17 watts (Sleep) |
| Power consumption (active copy) |
None |
| Power supply type |
Internal (Built-in) Universal Power Supply |
| Print Cartridge/Bottle, Color(s) |
Black, cyan, magenta, yellow |
| Print Cartridges/Bottle, Number |
4 (1 each black, cyan, magenta, yellow) |
| Print colors |
Yes |
| Print colors maximum |
4 |
| Print head nozzles |
Total nozzles= 1568/color * 4 = 6272 |
| Print heads |
4 (1 each black, cyan, magenta, yellow) |
| Print languages |
PCL3 GUI |
| Print quality black (best) |
Up to 1200 x 1200 rendered dpi |
| Print quality color (best) |
Up to 4800 by 1200 optimized dpi on Advance Photo Paper 1200 by 1200 dpi input |
| Print Resolution Technologies |
Thermal Inkjet |
| Print speed |
Print speed up to 22 ppm (black) and 18 ppm (color) |
| Print speed black (best, A4) |
Up to 5 ppm |
| Print speed black (best, letter) |
Up to 5 ppm |
| Print speed black (draft, A4) |
Up to 34 ppm |
| Print speed black (draft, letter) |
Up to 34 ppm |
| Print speed black (ISO, A4) |
Up to 22 ppm |
| Print speed black (ISO, letter) |
Up to 22 ppm |
| Print speed black (ISO) |
Up to 22 ppm |
| Print speed color (draft, A4) |
Up to 34 ppm |
| Print speed color (draft, letter) |
Up to 34 ppm |
| Print speed color (ISO) |
Up to 18 ppm |
| Print Speed Color (ISO) |
Up to 18 ppm |
| Print Technology |
Ink |
| Print technology |
Thermal Inkjet |
| Printer drivers included |
PCL3 GUI |
| Printer smart software features |
Color mode: Color/Grayscale using black only/Grayscale using CMYK black, Two-sided Printing: none/Flip on long edge/Flip on short edge, Pages per sheet: 1,2,4,6,9,16, Pages per sheet Layout: Right then Down/Down then Right/Left then Down/Down then Left, Page Borders: On/Off, Print Quality: Normal/Draft/Best/Maximum dpi, Copy count, Collate, Orientation: Portrait/Landscape, Paper Size, Paper Source, Media Type, Booklet printing: Off/Left Binding/Right Binding, Watermarks, Page order: Front to Back/Back to Front, EasyColor: Off/Conservative/Automatic, Borderless printing: Off/On, Presets |
| Processor speed |
1.2 Ghz |
| Product long name specifications |
OfficeJet Pro 9720e Wide Format All-in-One Printer, Small medium business, Print, copy, scan, Instant Ink eligible; Wireless; Two-sided printing; Automatic document feeder; Print from phone or tablet; Scan to email; Scan to pdf; Touchscreen; Quiet mode |
| Product short name specifications |
OfficeJet Pro Color Printer |
| Quantity per pallet |
18 |
| Recommended Macintosh system requirements |
Apple macOS v11 Big Sur, macOS v12 Monterey, macOS v13 Ventura; 2 GB HD; Internet required |
| Recommended monthly page volume |
250 to 1500 pages |
| Recommended monthly page volume note |
Recommends the number of pages printed not exceed the recommended monthly page volume for optimum device performance. |
| Recommended operating humidity range |
25 to 75% RH |
| Recommended operating temperature range |
59 to 90ºF |
| Registration required |
No |
| Replacement cartridges |
936 Black Original Ink Cartridge (~1,250 pages) 4S6V2LN, 936 Cyan Original Ink Cartridge (~800 pages) 4S6U9LN; 936 Magenta Original Ink Cartridge (~800 pages) 4S6V0LN; 936 Yellow Original Ink Cartridge (~800 pages) 4S6V1LN. EvoMore planned to be available April 2024: 936e EvoMore Black Original Ink Cartridge (~2,500 pages) 4S6V6LN; 936e EvoMore Cyan Original Ink Cartridge (~1,650 pages) 4S6V3LN; 936e EvoMore Magenta Original Ink Cartridge (~1,650 pages) 4S6V4LN; 936e EvoMore Yellow Original Ink Cartridge (~1,650 pages) 4S6V5LN. Actual yield varies considerably based on content of printed pages and other factors. |
| Right margin (A4) |
3.3 mm |
| RMN number |
SNPRC-2301-02 |
| Safety |
IEC 62368-1:2014/EN 62368-1:2014+A11:2017/BS EN 62368-1:2014+A11:2017; IEC 62368-1:2018/EN IEC 62368-1:2020+A11:2020/ BS EN IEC 62368-1:2020+A11:2020; ANSI/UL 62368-1: 3rd Edition; CAN/CSA C22.2 No. 62368-1-19: 3rd Edition; Germany GS (Safety) |
| Scan file format |
JPEG, TIFF, PDF, BMP, webp |
| Scan input modes |
Front-panel scan, copy or from software |
| Scan resolution, hardware |
Up to 1200 x 1200 dpi |
| Scan resolution, optical |
Up to 1200 dpi |
| Scan size (ADF), maximum |
8.5 x 14 in |
| Scan size, maximum |
8.5 x 14 in |
| Scan speed (normal, A4) |
Simplex: Up to 8/6 ipm (B&W/Color 200 ppi) |
| Scan speed duplex (normal, letter) |
Not supported |
| Scan technology |
CIS |
| Scanner advanced features |
Smart Task Shortcuts; Scan to Cloud destinations: Dropbox, Google Drive, OneDrive; OCR (Optical Character Recognition); Auto Correct; Smart File Naming; Save as Text File |
| Scanner type |
Flatbed, ADF |
| Security management |
SSL/TLS (HTTPS); IPP over TLS; Pre-Shared Key Authentication for Wireless (PSK); Certificates configuration; Control panel lock; Password protect EWS; Signed firmware; Administrator settings |
| Segment (filter) |
Small office |
| Send to email capability |
No |
| Service & support options |
With services, software, solutions and support, you can use, protect and enjoy your technology. Free technical support during warranty period. |
| Software included |
Printer Software |
| Standard input capacity (cards) |
Up to 50 sheets |
| Standard input capacity (envelopes) |
Up to 30 |
| Standard input capacity (legal) |
Up to 250 sheets |
| Standard media sizes (duplex, imperial) |
Letter |
| Standard media sizes (duplex) |
A4 |
| Standard memory note |
None |
| Standard output capacity (cards) |
Up to 35 cards |
| Standard output capacity (envelopes) |
Up to 25 envelopes |
| Standard output capacity (labels) |
Up to 35 sheets |
| Standard output capacity (legal) |
Up to 75 sheets |
| Storage altitude |
15,000 ft |
| Storage device and direct print support |
Storage devices not supported |
| Storage temperature range |
-40 to 140ºF |
| Supplies feature |
Instant Ink eligible |
| Sustainability specifications |
Contains ocean-bound recycled plastic; Recyclable through Planet Partners; FSC Certified Packaging |
| System requirements, recommended |
Microsoft Windows 11, 10: 32-bit or 64-bit; 2 GB available hard disk space; Internet connection; Microsoft Internet Explorer or Edge |
| Target user and print volume |
Prints up to 1,500 pages/month |
| Tariff numbers |
53N95B#629-8443310000; 53N95B#687-8443310000; 53N95B#686-8443310000; 53N95B#BGM-8443310000; |
| Technical features |
Borderless Printing; Wireless; AirPrint; Touchscreen; ADF; Automatic two-sided printing; Wireless Direct; Printables |
| Telecom compliance (fax capability) |
EN 300 328 V2.2.2; EN 301 893 V2.1.1; EN 300 440 V2.1.1 |
| Top key features |
Instant Ink eligible; Wireless; Two-sided printing; Automatic document feeder; Print from phone or tablet; Scan to email; Scan to pdf; Touchscreen; Quiet mode |
| Top margin (A4) |
3.3 mm |
| Twain version |
Version 2.4 |
| UNSPSC code |
43212110 |
| UPC number |
196337488014 |
| Weight |
32.19 lb |
| What's in the box |
OfficeJet Pro 9720e Wide Format AiO Printer; 936 Setup Black Ink Cartridge; 936 Setup Cyan Ink Cartridge; 936 Setup Magenta Ink Cartridge; 936 Setup Yellow Ink Cartridge; Regulatory Flyer; Ink Caution Flyer; Power Cord; Setup Poster; Reference Guide. |
| Wireless capability |
Yes, with built-in dual-band Wi-Fi 802.11 a/b/g/n/ac and a self-heal solution |
| Wireless technologies |
802.11 a/b/g/n/ac 1x1 (2.4/5GHz) with BLE |